Investigator, Ontario Ombudsman

Investigator, Ontario Ombudsman

Investigator, Ombudsman Ontario

The Ombudsman is an independent, impartial office of the Legislature that resolves and investigates public complaints about Ontario government organizations and municipalities, universities and school boards. The Ombudsman recommends solutions to individual and systemic administrative problems, and promotes fairness, accountability and transparency in the public sector.

Investigators at the Ontario Ombudsman are responsible for both leading and working as a team on various investigative files. As an investigator, you will be accountable for investigations from inception to completion, which includes identifying issues, interviewing witnesses, and gathering and analyzing information, as well as writing clear and comprehensive reports.  Your work will play a crucial role in the development of the Ombudsman’s recommendations to improve governance.

This opportunity will appeal to investigators who are keen to be part of a world-class investigations team that deals with a diverse range of administrative fairness and maladministration issues.


Successful candidates will have the following:

  • University degree (in a field such as law, psychology, political science, public administration) with a minimum of 2 years of experience in investigations and/or administrative oversight
  • Recent experience (within last 3 years) working in an oversight function
  • Demonstrated experience in developing and executing investigation plans
  • Well-developed research and analytical skills
  • Experience preparing well-written, detailed reports
  • Working knowledge of provincial government organizations, boards and agencies, as well as knowledge of the Ombudsman Act
  • Proven ability to interview individuals at all organizational levels, as well as strong interpersonal skills, including the ability to manage and defuse emotionally-charged situations
  • Ability to exercise good judgement and common sense, and is accountable for decisions
  • Capacity to work effectively in a team-based environment, and be open to consultation and collaboration in determining appropriate solutions for complaints and inquiries
  • Demonstrated commitment to quality in service delivery and application of administrative fairness

Interested candidates are invited to apply by visiting the careers page of our website:

Accommodation will be provided in accordance with the Ontario Human Rights Code.

All applications must be received by 11:59 pm on Tuesday, October 31, 2017.

 Please Note: Only applicants selected for an interview will be contacted. Moving expenses will not be paid. This is a unionized position. Starting salary for this position is $78,070/year.

Alexandria Shannon

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